We're Hiring

Animal Resource Center Specialist

Ready to make a difference in the lives of animals and their humans? Join the team at Charleston Animal Society and help provide compassionate service to people and animals throughout our community.

Job Type Full-Time
Pay $15.00 / Hour
Primary Schedule Tuesday–Saturday

About the Role

The Animal Resource Center Specialist plays a vital role in the intake process at Charleston Animal Society. This position works directly with foster parents, owners surrendering animals, food bank customers, community members who have lost their pets, and other members of the public.

The ideal candidate will bring compassion, professionalism, strong organizational skills, and excellent customer service to every interaction while helping ensure the highest ethical standards in animal intake and care.

Key Responsibilities

  • Greet customers and potential adopters with enthusiasm and professionalism.
  • Compassionate Handling: Handle emotional or controversial situations with professionalism and compassion.
  • Collect fees from customers.
  • Participate in and direct cleaning and feeding in the cat intake room.
  • Answer phones professionally and provide accurate information to callers.
  • Assist customers with completing lost animal reports and Return To Owner (RTO) paperwork with precision.
  • Thoroughly explain policies to all customers, ensuring clarity and understanding.
  • Schedule owner surrender appointments and handle them in a professional manner.
  • Enter animal intakes into Pet Point when animals arrive.
  • Maintain the cleanliness of intake areas and the front lobby continuously to help create a happy and healthy environment.

Qualifications

  • High school diploma or equivalent.
  • Valid South Carolina Driver’s License.
  • Prior experience working with animals.
  • Excellent customer service skills.
  • Skill and ability in animal handling, care, and maintenance.
  • Ability to work independently with minimal supervision.
  • High organizational skills.
  • Effective written and verbal communication skills.
  • Advanced data entry skills.

Additional Information

Physical Requirements Walking, standing, and moving animals and equipment, including lifting up to 50 pounds.
Standing Stamina Minimum 8+ hours of standing stamina required.
Schedule Primary schedule is Tuesday through Saturday, 8:00 a.m. to 5:30 p.m. Overtime is required.
Pre-Employment Requirements Must pass a pre-employment drug screen and background check.

Ready to Join Our Team?

If you're passionate about helping animals and the people who care for them, we'd love to hear from you.

Apply by Email
Send your resume to Laura Boggs
[email protected]